There are 3 ways you can reboot your VPS without contacting our support staff.
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You can reboot your VPS from within the OS itself (
sudo reboot
orsudo shutdown -r now
) -
You can reboot your VPS from your Portal account
- Click on your VPS service from the "My Services" screen or the Dashboard.
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Under "Virtual Machine Detail", find the "Action" buttons
- Click Shutdown and wait approximately 60 seconds
- Click Boot and wait approximately 60 seconds for your VPS to boot
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If your VPS does not come back up, repeat the procedure but this time select Power Off
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If your VPS still does not come back up, you may manage your VPS using out-of-band management and proceed to fix what is preventing it from coming back up.
Please note it is your responsibility to repair any broken configuration within your VPS.
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You can reboot your VPS from the SSH-based management console
- Use the same procedure as described above for the Portal, but instead use the console menu